Your privacy is important to Combat Stress. This policy statement provides information about how Combat Stress gathers and uses customer information, including what type of information is gathered, how the information is used, and with whom the information is shared.
Personal information
In general, you can visit Combat Stress on the web without telling us who you are and without revealing any information about yourself - our web site is FREE for you to use. There are times, however, when we may need information from you, such as when you use the Forum.
You may choose to give us personal information, such as your name, address and eMail address that may be needed, for example, for us to correspond with you. It is our intention to let you know how we will use such information before we collect it from you on the Internet. We provide this information through the Privacy link, which is presented wherever personal information is collected. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes.
Information security and quality
Combat Stress intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organisational measures, such as using encryption for transmission of data, to help us keep your information secure, accurate, current, and complete.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with details of the correction requested.
Cookies
Combat Stress sometimes collect anonymous information from visitors to our web site to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on our web site, but we do so in ways that keep the information anonymous. Combat Stress then analyses this data to identify trends, statistics and usage patterns that will help us provide you with a better customer service.
Also, when we collect personal data from you in connection with a transaction, such as a registration or a download, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information, such as cookie data. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the information request page.
We collect the anonymous information we mentioned in the previous paragraphs through the use of "cookies". A cookie is an element of data that a web site can send to your browser, which may then be stored on your computer's hard drive. Some of the Combat Stress web pages use cookies, to better serve you when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether or not to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.
For more information about cookies, please visit www.cookiecentral.com
Notification of Changes
This privacy statement was last updated on May 01, 2001. A notice will be posted on our web site home page for 30 days whenever this privacy statement is changed.
Questions regarding this statement
Questions regarding this statement should be directed to the Combat Stress web site manager at:
Combat Stress
Charlotte French
Tyrwhitt House
Oaklawn Road
Leatherhead
Surrey, KT22 0BX