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Combat Stress Service Redesign Announcement

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Combat Stress Service Redesign

Media statement - 25th January 2020

Sue Freeth, Chief Executive of Combat Stress, said:

“For 100 years Combat Stress has supported former servicemen and women with mental health problems. Our specialist work is life-changing and often life-saving but we have reached a critical turning point as our income is dropping from £16m to £10m in this financial year.

“Historically, 40% of our income came from the government. These sources of funding have been redistributed and veterans are struggling to get the help they need. Now 90% dependent on public donations, we cannot supply a critical service to four UK nations on £10 million per annum when most of the funding is coming from the public and charitable sector funds. The government must step up and we are seeking urgent talks to address the gap.

“Whilst we have adapted to meet the demand of veterans, we are now faced with scaling back our workforce and services nationwide and have begun a consultation with staff on our proposals.

“It has always been our intention to be there for every veteran who needs us. However, with the level of funding we need not forthcoming, it is with great sadness that we have made the very difficult decision that for a temporary period starting Monday 27th January we will not take new referrals in England and Wales. We will keep this situation under close review and take referrals again when we can do so safely. Our 24-hour helpline 0800 138 1619 remains open and we are working closely with other providers to ensure that veterans with mental health challenges get the support they need where possible.

“It is extremely likely that the number of veterans we treat each year in future will be reduced. We fear the consequences for veterans and their families in need of mental health support. We know that the road ahead will be challenging but for the thousands of veterans who need Combat Stress, we must continue by refocusing our service and working with government to take control of the situation.”


For further information please contact Nicola Hudson in our Press office on 07711 590259, alternatively on email nicola.hudson@combatstress.org.uk